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Before Starting the Upgrade

Take Preparatory Steps

Before you start the upgrade, it is strongly recommended to take the following steps:

  1. Check that the account under which you plan to run the setup has local Administrator rights.
  2. Back up Netwrix databases – these are all Audit databases, Integration API database, and others (their default names start with Netwrix). For that:
    1. Start Microsoft SQL Server Management Studio and connect to SQL Server instance hosting these databases.
    2. In Object Explorer, right-click each Netwrix database and select Tasks Back Up.
    3. Wait for the process to complete.
  3. Back up the Long-Term Archive folder, by default located at C:\ProgramData\Netwrix Auditor\Data. You can, for example, copy and archive this folder manually, or use your preferred backup routine.
  4. Finally, close Netwrix Auditor console.

General Considerations and Known Issues (Upgrade from 9.6 and 9.5)

During the seamless upgrade from previous versions, Netwrix Auditor preserves its configuration, so you will be able to continue auditing right after finishing the upgrade. However, there are some considerations you should examine - they refer to the upgrade process and post-upgrade product operation. The issues listed below applicable to both: upgrade from 9.6 and 9.5.

  1. After the upgrade you may receive temporary data collection errors – they occur when the program tries to upload collected data to the Audit Database before the database upgrade is finished.
  2. Shortly after the upgrade, Netwrix Auditor may display incorrect monitoring statuses for the items included in the monitoring plan. With the next scheduled data collection, statuses will be updated and displayed normally.
  3. Starting with 9.7, Netwrix Auditor introduces new IT Risk Assessment dashboard that replaces the corresponding reports. After upgrade from previous version each subscription to IT Risk Assessment Reports is superseded with subscription to Risk Assessment Dashboard filtered to fully match original. Consider the following notes:

    1. IT Risk Assessment dashboard subscriptions delivery is scheduled to 7.00 am daily instead of 8.00 am for report subscriptions.
    2. The first daily subscription is empty if the product did not store a historical snapshot until 0.00 am of the current upgrade day. The next day the subscription will contain accurate data. It is subject to the following IT Risk Assessment reports subscriptions in Netwrix Auditor 9.6:

      • Files and folders accessible by everyone
      • File and folder names containing sensitive data
      • Potentially harmful files on file shares
      • Direct permissions on files and folders
    3. After upgrade risk values displayed having "No data" until the product stores a historical snapshot of your system configuration.
  4. The following IT Risk Assessment reports contained in the brand new dashboard have lighter and faster representation:

    Users and Computers

    • User accounts with Password never expires
    • User accounts with Password not required
    • Disabled computer accounts
    • Inactive user accounts
    • Inactive computer accounts

    You may rest assured, your configuration and data will be preserved.

Upgrade from Netwrix Auditor 9.5 Known Issues

  1. Subscription to the Administrative Group Members and Effective Group Membership reports may become inoperable, so you should set it up anew.
  2. After the upgrade, the Effective Group Membership and Users and Computers - Effective Group Membership Active Directory state-in-time reports will show No Data message until the product stores a historical snapshot of your system configuration.
  3. If you were auditing Azure AD, remember to review your Data Collecting Account settings after the upgrade, because starting with Netwrix Auditor 9.5 Update 1 this account must be assigned Azure Active Directory Premium Plan 1 or Azure Active Directory Premium Plan 2 license. See Configure Data Collecting Account for more information.
  4. After the upgrade Netwrix Auditor will take some time to synchronize data and make it available for state-in-time reporting, so you will have to wait for this process to complete before reports are filled in with data. This refers to reports listed below:

    Active Directory - State-in-Time reports:

    • Account Permissions in Active Directory
    • Active Directory Account Permissions Details
    • Object Permissions in Active Directory
    • Active Directory Object Permissions Details

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