On the computer where Netwrix Auditor Server resides, navigate to Start → Windows Administrative Tools (Windows Server 2016) or Administrative Tools (Windows 2012 R2 and below) → Services.
In the Services dialog, locate the Secondary Logon service, right-click it and select Properties.
In the Secondary Logon Properties dialog, make sure that the Startup type parameter is set to "Automatic" and click Start.
In the Services dialog, ensure that Secondary Logon has the "Started" (on pre-Windows Server 2012 versions) or the "Running" (on Windows Server 2012 and above) status.
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